Finlay Electrical
Privacy Policy
Last updated: 5 August 2025
Finlay Electrical is committed to protecting your privacy.
This policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. Who We Are Finlay Electrical is a locally owned electrical services business based in Palmerston North, New Zealand. Our website address is: www.finlayelectrical.nz
2. What Personal Information We Collect We may collect the following types of information when you interact with our website or contact us: Your name, Email address, Phone number & Address (if you request a quote or service) Any additional details you choose to provide via contact forms or email.
3. How We Collect Your Information We collect personal information through: Our website contact form Direct emails or phone calls In-person or on-site consultations Quotes and invoicing processes We only collect personal information that is relevant to providing you with our services.
4. How We Use Your Information Your information is used to: Respond to enquiries or quote requests Schedule and manage electrical services Send invoices and payment reminders Comply with legal or tax obligations Improve our services and communication We do not sell, rent, or trade your information to third parties.
5. How We Store and Protect Your Information We store your data securely using password-protected systems, including encrypted cloud-based invoicing and email systems. Only authorised personnel (such as Tom and Izzy) have access. We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access.
6. Sharing Your Information We may share your information with: Trusted third parties such as accounting software providers (e.g., Xero, Tradify) Contractors working on your job, where required for scheduling Legal or regulatory bodies if required by law We ensure that all third parties comply with NZ privacy laws.
7. Cookies & Website Analytics Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors interact with our site. This data is anonymous and helps us improve website performance. You can disable cookies through your browser settings.
8. Your Rights Under the Privacy Act 2020, you have the right to: Access the personal information we hold about you Request corrections to your information Withdraw consent for marketing or communications To make a request, please contact us using the details below.
9. Changes to This Policy We may update this policy from time to time. The latest version will always be available on our website with the last updated date shown at the top.
10. Contact Us If you have any questions or concerns about this Privacy Policy, or if you’d like to access or update your information, please get in touch:
022 566 6730